Trivalent Privacy Policy


Cyber Reliant d/b/a Trivalent (“Trivalent” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website (our “Website“) or when you visit a website portal (“Portal”) we may make available to authorized licensees of Trivalent software, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect: On this Website; In email, text, and other electronic messages between you and this Website; From you in connection with registering, activating, monitoring, updating and supporting software you license from Trivalent (“Trivalent Software”) in accordance with an End User License Agreement between Trivalent and you (a “EULA”), including through any Portal.

Except as otherwise noted above, it does not apply to information collected by: us offline or through any other means, including on any other website operated by Trivalent or any third party (including our affiliates and subsidiaries); or any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Trivalent Software. By accessing or using this Website or using Trivalent Software or consenting to a EULA, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website or Trivalent Software after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You

We collect several types of information from and about users of our Website, including information: by which you may be personally identified, such as your name, email address and title (“personal information“); that is about you but individually does not identify you, such as your default language, city and country in which you are located, your browser type, operating system, internet service provider, mobile screen resolution and click-through analytics; and/or about your internet connection, the equipment you use to access our Website and usage details.

How We Collect Information about You

We collect this information: Directly from you when you provide it to us; Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; From third parties, for example, our business partners.

Information You Provide to Us.
The information we collect on or through our Website or Portal(s) may include: Information that you provide by filling in forms on our Website or Portal(s). This includes information provided at the time of requesting further services. We may also ask you for information when you report a problem with our Website, a Portal or any Trivalent Software; Records and copies of your correspondence (including email addresses), if you contact us; Information that you provide in connection with registering, activating, monitoring, updating and supporting Trivalent Software.)

Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website or any Portal or Trivalent Software, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: Details of your visits to or use of our Website, Portal or Trivalent Software, including traffic data, location data, logs, and other communication data and the resources that you access and use in connection with the Website, Portal or Trivalent Software; Information about your computer and internet connection, including your IP address, operating system, and browser type.

Online Tracking. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). At the current time, neither our Website nor our Portal(s) recognize or respond to a browser’s “do not track” or “DNT” signals.

The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website, Portal(s) and/or Trivalent Software and to deliver a better and more personalized service, including by enabling us to: Estimate our audience size and usage patterns; Store information about your preferences, in some cases allowing us to customize our Website, Portal(s) and/or Trivalent Software according to your individual interests; Recognize you when you return to or use our Website, Portal(s) and/or Trivalent Software.

The technologies we use for this automatic data collection may include:

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies.

Some content or applications, including advertisements, on the Website and Portals are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website or Portal(s). The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information: To present our Website and Portal(s) and their content to you; To provide you with information, products, or services that you request from us; To fulfill any other purpose for which you provide it; To carry out our obligations and enforce our rights arising from any EULA or other contracts entered into between you and us, including for billing and collection; To enable an Authorized Source (as that term is defined in an applicable EULA between you and an Authorized Source) to carry out the Authorized Source’s obligations and enforce the Authorized Source’s rights arising from any EULA or other contracts entered into between you and such Authorized Source, including for billing and collection; To notify you about changes to our Website or Portal(s) or any products or services we offer or provide; In any other way we may describe when you provide the information; For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy; To our subsidiaries and affiliates; To Authorized Sources and other contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them; To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Trivalent’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Trivalent about our Website, Portal(s) and/or Trivalent Software users is among the assets transferred; For any other purpose disclosed by us when you provide the information; With your consent.

We may also disclose your personal information: To comply with any court order, law, or legal process, including to respond to any government or regulatory request; To enforce or apply our terms of use, EULA and other agreements, including for billing and collection purposes; If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Trivalent, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, neither the transmission of information via the internet, nor the storage of data, is completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or any Portal. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or any Portal.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Last modified: January 10, 2017

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